Angel Cervantes

We are Houston’s: Angel Cervantes

Angel Cervantes starting working for Houston’s nearly fifteen years ago in the Returns Department where he continues to thrive today. Angel enjoys the variety of responsibilities he has within the Returns Department; from receiving product and restocking product in the warehouse, to performing cycle counts and occasionally even delivering product to local customers. When asked…

Dining Out: Customer Service Reigns

When the restaurant business took a turn to the south during the recession, there was not a lot of money left in the average person’s budget to allow for any kind of dining out, much less at grandiose restaurants.  But let’s not forget about the upper crust, the elite who had the money to spare…

Front-of-the-House Technology Amplifies Service

Recently I took my family for an impromptu dinner at a family-style restaurant chain.  It was later in the evening, not very busy, and I was happy after a long day to be sitting down and having someone wait on me—no cooking, no deciding what to make to make the kids all happy, and no…