Feeling Tipsy?

Not so many years ago it seemed that we worried about tipping… things like when to tip, who to tip, and how much is a reasonable amount.  For instance, should we add a gratuity when we pick up a gift card from the hostess at a restaurant, or do we tip the waiter who brings…

Front-of-the-House Technology Amplifies Service

Recently I took my family for an impromptu dinner at a family-style restaurant chain.  It was later in the evening, not very busy, and I was happy after a long day to be sitting down and having someone wait on me—no cooking, no deciding what to make to make the kids all happy, and no…