Lula Caldwell is well-known around the KC Warehouse for her hardworking demeanor, her high attention to detail, and her kind and welcoming presence. For these qualities and more, Lula has been recognized as Kansas City Warehouse Employee of the Quarter for Q3.

Lula oversees the FedEx department in KC, meaning she is responsible for the freight shipments sent to our customers out of the KC facility.

It’s not uncommon for Lula to send out 20+ pallets of freight each day, and Tony Sutton, KC Warehouse Supervisor, has noted she has a sharp eye and keeps errors to a minimum, ensuring accurate orders for our customers.

“She does an outstanding job running the FedEx department,” Tony said.

Houston’s customers have come to rely upon not only Lula’s attention to detail, but her inviting and helpful demeanor, as well. In addition to her FedEx duties, Lula is also the first point of contact for customers picking up will-call orders.

“Lula is the smiling face all the will-call customers get to see,” said Tony.

Taking the time to connect with customers and make them feel welcome and appreciated has resulted in numerous customers writing or calling in to express their appreciation for her kindness and level of service.

Lula’s work ethic and positive presence are also appreciated by her coworkers and leadership at Houston’s.

Since joining Houston’s in October 2021, Lula has displayed a mindset of continued growth, starting as a picker for ground orders, and evolving into her current FedEx and will-call duties.

“Lula is a true asset to the KC Warehouse,” Tony said.

Outside of work, Lula’s hobbies include singing, making music, and family time. She is also an animal lover and enjoys spending time with her dogs.

Congratulations Lula! This recognition is well-deserved.

Runners up for the quarter include Rodrigo Miranda (First Runner Up) and Sadie Anderson (Second Runner Up).

Read more about our other recently recognized team members on the Houston’s Blog.