Don Helenberg is a service-focused Merchandiser with a willing attitude and a knack for finding solutions. For these qualities and more, he has earned recognition as the Q2 Merchandising Employee of the Quarter.

Servicing three CHEF’STOREs, Don has made several key contributions over the past quarter. He worked closely with his manager on the buy-in of Torani syrups prior to a price increase, while maintaining alignment with strategy and supply levels.

He keeps a close eye on seasonal shifts, too, making necessary adjustments to ensure products have the proper shelf space based on sales.

“Don also stepped up and covered two Kerry vacations in high volume stores,” said Bob Baldwin, Project Manager.

It’s clear that Don consistently demonstrates a focus on finding solutions, while building and maintaining relationships with coworkers, vendors, and customers alike. He has a willingness to do what it takes to get the job done, and find workarounds wherever possible.

Instead of telling a customer we’re out of a particular product, Don will transfer between stores to fulfill a customer need.

“I have been approached on numerous occasions by customers telling me Don does an excellent job getting them what they need,” Bob added.

The Vancouver CHEF’STORE, which Don services, is the No. 2 store in syrup sales. Managers attribute a large part of that to Don’s effort in keeping product stocked and available for customers.

It’s a good example of the way in which Don has grown since he came on board as a part-time Merchandiser with Houston’s in 2014. He eventually went full time to servicing his three stores.

Runners up for the quarter are Gwen Green (first runner up) and Jo Irwin (second runner up).

Congratulations! This recognition is well deserved.

Read about our other recently recognized team members on the Houston’s Blog.