Kristin Gatto joined Houston’s in 2015, and for more than eight years she has been an impactful member of the Inside Sales Team.
For her dedication, teamwork, and high level of customer service, she is recognized as Wilsonville Office Employee of the Quarter for Q4.
According to Inside Sales Manager Aaron Cromb, Kristin supports team goals with a dedication to assisting customers with orders, and ensuring those orders are entered accurately.
“Kristin is consistently a top performer in the department, has some of the highest order entries, and has the least number of errors,” he said.
Though she is consistently a top performer on the Inside Sales Team, Kristin’s contributions go beyond accuracy and productivity numbers. Kristin is also well known for being a willing collaborator.
“She is willing to pick up the phone and problem-solve for the customer, or take an issue off a Regional Manager’s plate,” said Aaron.
Several of Houston’s Regional Managers have noted how Kristin’s level of attention and service has helped alleviate challenges. Numerous customers have also gone out of their way to give a “shout out” and provide kudos for Kristin, as well.
“She has done an incredible job of building relationships,” Aaron said. “She creates amazing connections with anyone and everyone she comes in contact with.”
In addition to Creating Connections, Kristin is adept at representing Houston’s other Core Values, too.
“I have never seen Kristin shy away from a challenge,” said Aaron. “No matter the situation, she sees a way forward and knows we will get through it as a team.”
Outside of work, Kristin enjoys spending time with her husband, family, and two amazing dogs.
“One of Kristin’s favorite topics to discuss is produce – though this might be sarcasm,” Aaron said. “If you have a question, she will have an answer.”
Congratulations Kristin! This recognition is well-earned.
Runners up for the quarter include Amy Kring (First Runner Up) and Tom Paradise (Second Runner Up).
Read more about our other recognized team members on the Houston’s Blog.
